Returns and Exchanges
HOW CAN I MAKE AN ONLINE RETURN?
To make an online return, follow these easy steps:
- Head to the RETURNS & EXCHANGE page to create your return and print your shipping label
- Place your item(s) in the reusable shipping bag or box
- Tape the shipping label to the outside of the package and make sure that the barcode portion of the label is visible
- If you live in Canada, find a FedEx Ground location. For those living in the US, find a FedEx Ground location or a USPS and drop off your package
- We’ll refund you within seven business days of receiving your package and send you an email when this transaction has taken place.